Today one of the major Australian airlines (VirginBlue) had a significant systems outage – resulting in the need to revert to manual check-in procedures and major disruption for passengers and flights nationwide. VirginBlue have outsourced their booking systems to a platform provided (and hosted) by Navitaire – who are associated with Accenture (that Anderson Consulting [...]
… many happy returns
May 29, 2010 By Leave a Comment
No sooner had my blog been recovered from the previous failure, than I seem to have been infected with some kind of malware probably injected via a comment into my database. I shall have to practice safe blogging in future! Still it could be worse. Consider this incident. At the recent AusCERT Conference the delegates were [...]
… Qantas needs more robust IT
January 3, 2010 By Leave a Comment
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