… competence and disclosure (Part 1)

The Learning Stages

This post was inspired by a comment that Chris Miller made on my post about non-routine risk. I had used the term ‘unconscious competence’ to describe a mode of risk management that we all practice – dealing with risks such as crossing the road and the like. Things that we can do competently without having to [...]

… perception and CRAP in risk management

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Over at the Riskczar blog, Trevor Levine posted some references to the work of  John Adams.  Professor Adams has been described as Britain’s leading academic expert on risk. He is Emeritus professor of Geography at University College, London. His work was previously unknown to me, but I have found it really interesting and worth sharing. CRAP – [...]

… CERT and operational resiliency

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Last week I joined a web conference about the state of the BC profession. One of the issues that caught my attention was this idea of ‘convergence’ and the observation that more organisations are looking to merge BC and Information Security. I found this strange that after all the years of complaining that BC was seen as an IT [...]

… the millenium bug finally bites

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Better late than never – the Y2K bug has arrived! This bug has been disrupting parts of the retail/banking value chain in Australia and other parts of the world. This newspaper report also highlights a failure in redundancy by one financial institution. As a result a customer “was not able to process payments until yesterday [...]

… Qantas needs more robust IT

an outage in the Qantas check-in system, reportedly fixed within an hour, leads to flights delays across the world. Truly robust and redundant IT systems are not easy. Also highlights the interconnected nature and ‘knock on’ effect of such disruptions.