Our lives are becoming increasingly complex and recently the challenges of complexity even disrupted my favourite Canberra breakfast spot, Silo Bakery. Silo was found to have served salmonella infected food, and subsequently shutdown temporarily by local health authorities. The source of infection was traced to some free-range eggs they used in making their own mayonnaise. [...]
Disruptions
… Chatham House rules!
January 9, 2012 By Leave a Comment
The UK Chatham House ‘think tank’ has come to the realisation that “Just in Time” models put companies at risk – by reducing their resilience. Always good to see these groups wake up and smell the roses! However it will be interesting to see if commercial, short-term profits continue to be placed ahead of long-term [...]
… customers in motion?
October 17, 2011 By 1 Comment
A lot has been written in the past week about the problems experienced by Research In Motion (RIM) and their Blackberry platform. Some of it highlights significant failings in the way we approach Business Continuity. For those of you who missed the story, here is the very short version. Outage was originally experienced in the [...]
… Ash Cloud Risk, Australian style
June 14, 2011 By Leave a Comment
Ash Cloud Risk – the impact of volcanic uncertainty on your air travel objectives. I have an objective to fly to Toronto on Saturday for the World Conference on Disaster Management. There is a volcano in Chile that is spewing uncertainty into my travel plans. Remarkably, this ash cloud is taking the long way [...]
… case study of resilience (adaptation and culture) in the real world
May 16, 2011 By 2 Comments
Just recently I commented on Alex Fullick’s learnings from the Japanese earthquake. One of my points related to the inter-dependence of the modern world. Today we must think in terms of global Supply Chains, and when disrupted we need to be adaptive, responsive and have a culture that promotes these attributes. Recently the New York [...]
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